We would like to send a letter of testimony regarding our
tremendous satisfaction with the service you provided
us at a time most needed. The Christmas eve flooding our of finished basement and the
thought of losing all the materials that were there, including furniture, photo albums,
record albums and hundreds of books struck horror into our hearts. You came in and
assured us we had called in time and within a few hours calmed our worries and within a
few days, everything was salvaged. The loss of the
carpeting helped speed the drying process as you assured us it would. We were able to go
on with our holiday plans for two parties that were held in that space. It was
amazing.
Your calm attitude and your persistence, your offer of being available 24/7 brought the
kind of emotional support that made it possible to get through the days.The most amazing part, Bill, was your assistance in getting
insurance coverage for us after the company's original rejection of our request. We are
in awe.
Thank you so much for making lemonade out of what surely smelled only of possible mold.
We'd recommend you in a heartbeat and have already done so to Meyers in Fairport who have
taken over the work previously done by McKenna
Plumbing.
Best to you. We hope to see you again over coffee, not basement water.
Elizabeth Osta and Dave Van
Arsdale
I want to thank you very much for
your outstanding service and assistance with the recent water damage to my
basement. Your quick and professional response to the
problem saved my finished basement, and thus saved me considerable money and
headaches.I was impressed by your outstanding
practical knowledge of the "physics" of drying, allowing you to accelerate the drying
process considerably (also resulting in further cost savings).In addition,I very much appreciate your
honestyregarding what could be repaired and what should
be thrown away. In the past 8 years we have had the need call on All
Dry several times and could not be more pleased with the service we have
received.
Todd Krauss, Professor of Chemistry,
University of Rochester
Looking for first rate, honest and
efficient service? It doesn't start with marketing. It begins
with the character and integrity of the person who delivers the service. Bill Birx's sterling character and focus on quality have
been the driving force behind his business for decades. Bill Birx and his team at All Dry Now have my highest recommendation for
honest work delivered on cost, quality and schedule that will solve your toughest
problems.
CAPT W. Scott Gould, USNR (Ret.)
Insurance Adjusters
I first met Bill Birx at the site of an extensive fire loss with heavy water damage. The
homeowner and first restoration contractor had mutually parted ways. Bill was asked to
step into a difficult situation. In no time he had won over the homeowners and completed
an outstanding restoration effort. For the next 8 years I worked exclusively with All Dry
on all types of restoration claims including: fire, smoke, water, sewer back up, carpet
staining, crime scene clean up, etc. Bill and his staff are
friendly, innovative and thoroughly professional. I never encountered a loss that
couldn't be handled by Birx. As far as I am concerned, All Dry is
simply the best restoration contractor in business. He would be the only contractor I
allowed in my own home!
Robert C. Algier CPCU, AIC,10 years Senior
Property
Adjuster, Amica Mutual Insurance Company
Both as a former insurance adjustor and as a client
of your services, I recognize your abilities as superior to
other similar companies in the greater Rochester area. You don't
simply use the same process for the various problems that arise. You realize that
different kinds of damage require different types of cleaning methods and products. You
know when something can be repaired properly versus simply disposing and wasting. The All
Dry team has always been honest, timely, and pleasant. Should you ever need to use this
note as a recommendation, please feel free to do so. I would
not use anyone else for water or fire restoration.
Steve Watters, Manager, Turk Hill Park
(office and industrial space) and former Senior Adjuster
(9 yrs) for Aetna/Travelers
Sent to the Greater Rochester Claims
Distribution List:
Late yesterday Bill Birx stopped in my
office. I have seen
Bill's work in the past and it is top notch.He knows what he is doing and probably is the best at what he does, which
is what we want for our insureds.
Robert G. Jones, Former Head of Claims/Amica Claim
Dept. (10 yrs)